Deadline Set For Operator Centralized Self-Exclusion In Ontario

Deadline Set For Operator Centralized Self-Exclusion In Ontario
By Jim Tomlin

The deadline for an organization to create a centralized self-exclusion program for iGaming Ontario, to help customers at Ontario online casino sites, has been set: April 24.

The Formal Request For Proposal (FRFP) process will take nearly five weeks, according to iGO. The main goal, as part of Ontario’s responsible gaming initiative, is for people to voluntarily exclude themselves from wagering with online casino operators (also known as iGaming sites).

The idea of self-exclusion programs is to help protect people who think that they might have a gambling problem. Technology is set up with the aim of preventing those players from accessing either mobile sportsbooks in the nation’s largest province, or from betting online at Ontario casino apps.

Self-Exclusion From Ontario Online Casinos

A link has been set up at for companies interested in submitting a proposal to iGaming Ontario. The links are at the iGaming Ontario website.

The iGO announced in December that it was searching for a firm to provide centralized self-exclusion, but an announcement from iGO on Wednesday provided more details.

The iGO requires that bidders have the expertise for a self-exclusion program that:

  • Works with not only iGO but also the Ontario Lottery and Gaming Corporation (OLG) and its website
  • Uses Know Your Customer (KYC) data in verifying a customer’s identity, as well as using such information to aid registration, renewal and reinstatement
  • Provides users aged 19 and older with the ability to easily create and manage their self-exclusion data

Nearly Two Years Since Ontario Market Launch

The province launched Ontario sports betting and iGaming in April 2022. Since then, nearly $81 billion Canadian has been wagered at online casino and sports operators combined in the province. That includes a record $17.2 billion CDN from October through December 2023, the most recent quarter for which figures have been provided.

Keep following for the latest industry news as well as information about Ontario sportsbook apps operators.



Jim Tomlin is an editor and writer specializing in sports, gambling and the intersection of those industries. He has 30+ years of journalism experience and his work has appeared in the Tampa Bay Times, FanRag, Saturday Down South and Saturday Tradition.

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