Pinnacle Casino Ontario Expert Review May 2024

By Ciaran McEneaney
Fact Checked by Peter Mooney
25 Years on a market and most trustful brand with high odds and high limits
Must be 19+ to participate. T&Cs apply. Play Responsibly.

A well-known online gambling brand for over 25 years, Pinnacle has also been a reputable online casino provider for almost two decades. It first launched in Ontario in October 2022 and has since become one of the top casinos in the province. Here we take a look at everything Pinnacle Casino has to offer and exactly what it is that makes it so popular with casino players around the world. 

📱 Device CompatibilityPC, iOS, Android
🎲 Available GamesSlots, Roulette, Blackjack, Video Poker, Live Casino etc.
🎰 Number of Slots290+
💳 Min. Deposit$10
⌚ Payout Speed1-5 business days
📆 Pinnacle Casino Ontario Launch DateOctober 2022
📜 Licensed ByAlcohol and Gaming Commission of Ontario (AGCO)
📆 Last UpdatedMay 17, 2024



Top Features of Pinnacle Casino Ontario

In such a competitive local betting industry, Pinnacle Ontario Casino has its work cut out to stand out from the crowd. But during research for this review, we found that it does precisely that with the following great features. 

Exceptional User Interface 

Pinnacle Ontario Casino dispenses with all the bells and whistles that you might see at other online casinos to bring you a clean and extremely simple user interface. In fact, it’s one of the simplest interfaces on the market with everything easily accessible through easy to use tabs. Best of all though is the search feature that works extremely well. 

High Quality Games

What Pinnacle Ontario casino lacks in numbers, it certainly makes up for in quality. The slots games in particular are from the best providers in the industry such as Microgaming, Just For The Win, Games Global, and Pragmatic Play among others. 

Great Mobile Experience

Despite having no dedicated mobile app for its casino or online sportsbook, Pinnacle offers a great mobile experience. This is thanks to a fully optimized mobile version of the full desktop site. What makes this perfect is the fact that there is no loss of features whatsoever when playing on a mobile device and all games work perfectly through a mobile browser. Who needs an app when the platform is this good?


How to Sign Up for Pinnacle Casino Online

Signing up for a Pinnacle account is straightforward and much like the process you’ll find at most online casinos in Ontario

  1. Hit the ‘Join’ button.
  2. Choose your country / province. 
  3. Enter your email address and choose a strong password. 
  4. Pop in your personal details. 
  5. Confirm your address. 
  6. Select your marketing preferences. 
  7. Verify your account. 

There is one more step that you will need to complete before you can place wagers. You will need to download and install the Geoguard Location Validator. This is a software tool that will perform private and secure location checks to ensure that you are in Ontario. This step is a requirement by law and you can only access your account after completing it.

Pinnacle Casino vs. Other Online Casinos

Generally speaking, the best operators all offer a great user experience. That said, some are slightly better suited to certain types of players than others. Here’s how Pinnacle Ontario casino compares to some of the market leaders. 

  • Pinnacle offers some great betting resources and advice in its FAQ section, but sometimes you just need a real person to help you out. This is where the live chat 24/7 support feature comes in handy. This easily puts Pinnacle on a par with the likes of Caesars and its highly praised live customer support options. 
  • While Pinnacle has an excellent range of table games, the one thing missing is live casino games. The Pinnacle live casino is available through its international site but is not yet available on its Ontario website. This is in contrast to BetMGM casino which launched with a full suite of live dealer games. However, we expect this to change at some point in the near future.
25 Years on a market and most trustful brand with high odds and high limits
Must be 19+ to participate. T&Cs apply. Play Responsibly.

Play Games on the Pinnacle Casino Ontario App

There is no Pinnacle casino app Ontario players can download. Instead, the company has invested heavily in the mobile version of the desktop site. This means that you can play all the same casino games on a mobile device by simply accessing the casino through a web browser. The user interface has been optimized for mobile devices meaning that you still get the same user experience and ease of use as desktop users. This is the same for the Pinnacle online sportsbook.

While there have been no announcements relating to the launch of a casino app Ontario, it’s possible that the company may choose to do so in the future.

Pinnacle Casino Games Available

Pinnacle Casino Ontario offers a wide range of casino games and betting opportunities to suit all tastes. From slots to roulette, everything you can find at a live casino, you’ll find at Pinnacle Ontario.

  1. Slots There are over 295 slots from some of the best providers in the industry in the Pinnacle Ontario online slots library. This includes the most popular classic slots titles and some great jackpot games too. In fact, with more slots available on a monthly basis, you should never tire of the choice on offer.
  2. Roulette Roulette is a must-have at any casino and Pinnacle provides some great choices. Here, you’ll find the classic European and American roulette variants as well as a few interesting titles that are themed on sports and even movies.
  3. Baccarat Baccarat is an incredibly popular live casino game, and once Pinnacle launches its live dealer games in Ontario we fully expect to see a wide variety of tables on offer. At the time of writing this review, there are no baccarat titles available at Pinnacle Ontario.
  4. Video Poker Pinnacle Ontario doesn’t offer any versions of video poker at present. But as with most online casinos, Pinnacle’s ever-evolving games library could see some titles added in the near future.
  5. Poker Similar to most online casinos in Ontario, there is no online poker room at Pinnacle. This is unlikely to change in the future. However, once Pinnacle introduces its live casino to the local market, we expect to see some poker options available.
  6. Live Dealer While Pinnacle operates a live casino in other markets, it has yet to launch live dealers games here in Ontario. Once it becomes available we can expect the same high standard of live casino games from providers such as Evolution.
25 Years on a market and most trustful brand with high odds and high limits
Must be 19+ to participate. T&Cs apply. Play Responsibly.

Slots at Pinnacle Casino Ontario

Slots gameplay can be quite similar across the industry, but themes and return to player percentages (RTPs) can vary wildly from one to the next. Here are some of the slots that offer the best RTP at Pinnacle.

Pinnacle Casino Slot GamesReturn to Player Percentage
🎰 Immortal Romance96.86%
🎰 8 Golden Skulls96.86%
🎰 Thunderstruck II96.65%
🎰 Joker Bonanza Cash Spree96.2%
🎰 Unusual Suspects96.05%

Immortal Romance - 96.86%

Immortal Romance is a hugely popular slot from Microgaming that brings you to a world of vampires and love. This five-reel slot has some great features and a side game called the Chamber of Spins which is quite fun. There are even some vampire bats to add to the gruesome nature of this slot. 

8 Golden Skulls - 96.86%

There’s treasure in these reels and 8 Golden Skulls certainly doesn’t disappoint in this regard. Another title from Microgaming, this slot features some excellent graphics along with a 6000X multiplier that is impressive to say the least. Believe it or not, this slot has 117,649 possible paylines for every spin of the reels.

Thunderstruck II - 96.65 %

If you like your Norse mythology, then you’ll love Thunderstruck II from Microgaming. This has an impressive RTP of 96.65% and features 249 paylines and a jackpot multiplier of 8000X. Throw in some epic sound effects and this is everything you could want from a Norse-themed slot. 

Joker Bonanza Cash Spree - 96.2%

Oros Gaming’s Joker Bonanza Cash Spree takes a classic theme and puts a modern twist on it. This five-reel, three-row slot features just twenty fixed paylines but has some great multipliers and wilds scattered across its reels. For players that enjoy traditional slots, this is the perfect choice. 

Unusual Suspects - 96.05%

Developed by Gaming Global partner Northern Lights, Unusual Suspects takes a detective on an adventure to nab some seriously bad guys. Playing across five reels and four rows, this slot has 20 paylines, plenty of great graphics and sound effects as well as an upbeat soundtrack to really get you in the right mood.

Software at Pinnacle Casino in Ontario

Pinnacle partners with some of the industry’s leading software providers to bring the highest quality games to its Ontarian customers. This includes the likes of Microgaming, Play’N Go, Relax Gaming, and Playson. There’s also a huge range of games provided by Gaming Global and its software partners.

Safety & Security

As you’d expect, Pinnacle uses the latest security technology to protect its online users. This includes the use of secure sockets layer (SSL) encryption to make sure that all of your personal information is safely stored under lock and key. Pinnacle Ontario also allows you to enable two-factor authentication for logging into your account. This means that even if someone has your password, they’ll never get into your account.  

As required by the Alcohol and Gaming Commission of Ontario, Pinnacle also ensures fair play for all users through continuous assessment of its random number generator (RGN) technology.

  • Interac
  • MasterCard
  • VISA
  • Paysafecard
  • Payz
  • MuchBetter
  • Bank Transfer
  • Crypto
  • Bitcoin

Pinnacle Casino Banking Options

Pinnacle Ontario Casino offers a select number of secure payment methods that cover all the major options. 

Deposit Methods

💳 Visa / Mastercard$25 minimum
💳 Interac e-transfer$25 minimum
💳 MuchBetter$10 minimum
💳 iDebit$50 minimum
💳 InstaDebit$10 minimum

All deposits are instant and free with the exception of iDebit which carries a 1.25% charge for each deposit. Maximum deposit amounts are set by the payment processor.

Withdrawal Methods

💳 Visa / Mastercard$20 minimum
💳 Interac e-transfer$25 minimum
💳 MuchBetter$10 minimum
💳 iDebit$50 minimum
💳 InstaDebit$10 minimum
💳 Bank Transfers$10 minimum

Withdrawals incur a charge of $5 with the exception of bank transfers which carry a fee of $30. Withdrawals usually take from 1-5 business days but bank transfers can take as long as 10 business days. This is one of the fastest withdrawal times from an Ontario online casino.

Responsible Gambling

Pinnacle has been at the forefront of sports betting since 1998 and online casino gaming since 2004, so it comes as no surprise that the company takes a very careful approach to its responsible gambling measures. 

The dedicated responsible gambling page features in-depth information and guidance on playing responsibly and advice on taking measures to avoid the pitfalls of problem gambling. This includes tools for limiting activity and betting options, setting deposit limits, self exclusion advice, and a self assessment tool. 

You will also find links and contact information for local gambling support groups located in Ontario province.

Contact Pinnacle Casino

Customer support options at Pinnacle online casino Ontario are impressive given that all are available 24 hours a day 365 days a year. If you have any queries, you can contact the customer support team by the following methods: 

Live Chat - available 24/7 

Email service -  [email protected] 

There is also a great FAQ section on the Pinnacle website that provides a lot of detailed information covering anything and everything related to Pinnacle's site.

25 Years on a market and most trustful brand with high odds and high limits
Must be 19+ to participate. T&Cs apply. Play Responsibly.

Our Final Verdict of Pinnacle Casino Ontario

With over 25 years of experience in the sports betting market and over two decades providing online casino games, Pinnacle Casino Ontario has a big reputation to live up to in the competitive local regulated market. And yes, our research for this Pinnacle Casino Ontario review shows that it manages to live up to the hype. 

A super simple interface combined with the perfectly optimized Pinnacle website makes this an easy recommendation for first-time online casino users. However, we would like to see the Pinnacle Live Casino make its Ontario debut as soon as possible. This is particularly true given that its live casino offering in other markets is generally very high quality. 

However, live casino games aside, this is a great casino platform that offers a solid range of betting options across the board. Top that off with excellent 24/7 support and Pinnacle Casino Ontario is certainly a casino that is worth taking a look at.

Pinnacle Casino FAQ

Yes, Pinnacle Ontario is a legal and approved online casino and sportsbook available to Ontario sports bettors and online bettors. The company is licensed by the Alcohol and Gaming Commission of Ontario.

Anyone who is based in Ontario and who is above the minimum legal gambling age of 19 years can sign up for an account at Pinnacle Ontario.

Pinnacle offers a wide range of traditional casino games, table games and betting options in a super convenient online platform. This along with the variety of live dealer casino games makes Pinnacle a great option for gamblers who prefer the comfort of home to a bricks and mortar casino.


Ciaran has written for both the sports betting and iGaming industries for over a decade. He is a true sports fanatic, and he covers a wide range of sports and online casinos in Ontario for, but his first love will always be soccer.

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